Refund policy

Returns Policy – Little Pima

We want every Little Pima piece to bring softness and joy. If something isn’t quite right, we offer a 30-day return window from the date you receive your order.

Eligibility

To be eligible for a return, items must be:

In the same condition you received them
Unworn and unused
With all original tags still attached
In the original packaging

You’ll also need your order confirmation or proof of purchase.

How to Start a Return

Email us at orders@littlepima.ca with your order number and the reason for the return.
Once your return is approved, we will send you a return shipping label and clear instructions.

Items sent back without prior authorization will not be accepted.

Damages & Issues

Please inspect your order upon delivery. If an item arrives defective, damaged, or incorrect, contact us immediately at orders@littlepima.ca so we can make it right.

Non-Returnable Items

The following cannot be returned:

Custom or personalized items
Final sale / clearance items
Gift cards

Exchanges

The fastest way to get what you want is to return the original item. Once the return is accepted and refunded, you can place a new order for the desired size or style.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. If approved, your refund will be issued to the original payment method within 5–10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at orders@littlepima.ca.

Thank you for shopping with Little Pima.